• Airline check-in assistance at Front Office
• Photocopying/printing of emails ( a fee is applied)
• Car rental/bicycle rental services
• Catering service on request
• Booking of tours/Catamaran trips
• Booking of spa services
• Luggage storage on departure
• Non-smoking rooms
• Taxi service on request
• In-room Arrangement (early check In subject to availability)

Check-in time:    2pm 

Check-out time: 11am – late check-out available (USD 50.00) until 3 p.m.

30% off the nightly rate from 3 p.m. to 7 p.m.

Welcome Starter Pack: If you arrive after-hours, we offer a Welcome Starter Pack for USD $50.00 which includes the following items: tea, coffee, milk, juice, bread, jam or 6 eggs (please choose one), butter, sugar, two bottled waters, and two beers (Banks). If interested, please email res@thepalmsresort.net 24-48 hours prior to your arrival to order.

If guests arrive early and the reserved apartment is not ready, our front office team will be happy to assist in luggage storage. Guests are more than welcome to utilize the property's facilities, including our pool and lounge, which consist of a full bathroom facility, kitchenette, and living/dining area, while they await check-in.

Booking: A 50% deposit is required when booking directly with balance due 30 days prior to check-in. Please read our cancellation policy.

Security Deposit: US$150.00 is required on arrival charged to a credit card (Visa or Mastercard), refundable upon check out. USD $35 inclusive of taxes for additional guests.

Bajan VAT Tax: A Value Added Tax (Vat) of 10% is included in the rate. 

Room Levy fee of $4.38USD per night per room is payable upon arrival.

Children 11 years and under stay free. 

Cots are available for US$5/day.

Beach towels:  US$5 one time charge, dirty towels must be swapped for clean towels.

Maid Service: is avaiblalbe (conditions apply during public holidays)

Cancellation Policy:

Please note unless you have selected a non-refundable rate, the deposit paid is fully refundable up to 30 days prior to your arrival. The full amount of stays are non-refundable within 30 days of your arrival date. Should you need to cancel your reservation or change your arrival date, please make sure to let us know as soon as possible to avoid losing your deposit. Refunds will not be provided for unused nights as a result of late arrival or early departure.

INSURANCE:

Guests are recommended to have and are responsible for insurance covering: cancellations, curtailment, and loss of baggage, personal effects and valuables. Please secure valuables in the in-room safe. The Hotel will not be liable for lost items.